Refund Policy

Thank you for visiting Papercutshop (“Site” or “Papercut Factory”). Please read these policies carefully. These policies govern your access and use of this site which is hosted by Papercut Factory, Opp. Qatar Oxygen Company, Building No: 165, Zone: 81, Street 1, New Industrial Area, Al Rayyan – Qatar, PO. Box : 30328.

Refunds are processed using the method of the purchase. Please note that you are required to produce a valid copy of the purchase or any other document that validates your purchase of the product during the refund procedure. It is required that the product remains in the condition it was at the time of delivery. Any alterations in the product can lead to cancellation of the refund.

Return and Cancellations

Our every customer is given the option to return/cancel their purchased product in case they find it defective or damaged. You can reach out to our customer support in case you wish to return a product or cancel it. Be advised, you are to report for the product’s return/cancellation within a stipulated time. The entire process does not take more than 30 days. You will receive regular updates from our customer support unit regarding the return/cancellation procedure.

Contact Us

Want to reach us? Then mail us at [email protected]. We would love to hear from you.

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